Privacy Policy

1. Introduction

Welcome to www.francosignature.com, operated by Franco Signature Services ("we," "us," or "our"), a wedding officiant, notary, and certified translation service based in the Dallas–Fort Worth Metropolitan Area, Texas. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have in relation to it. By using our website or engaging our services, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our Website and services.

2. Information We Collect

We collect personal information you voluntarily provide to us, as well as information collected automatically when you visit our Website.

2.1 Information You Provide Directly

We may collect the following categories of personal information when you contact us, submit a form, or book our services:

Contact details: full name, email address, phone number, mailing address
Service information: names of partners or parties involved in ceremonies, ceremony date, location, and preferences
Booking and payment data: appointment details, service selections. Note: We do not store payment card data and payments are processed by third-party processors
Communication content: messages, questions, or documents you send us
Translation content: documents submitted for certified English / Spanish translation services
Notary information: information required for legal notarization services, including identification details as required by Texas law

2.2 Information Collected Automatically

When you visit our website, certain data is collected automatically by our platform and analytics tools, including:

Device and browser type, operating system
IP address and approximate geographic location
Pages visited, time spent, and referring URLs
Cookie identifiers and usage data

Our website is hosted on Wix.com. Wix may collect technical data as part of operating the Website. Please review Wix's Privacy Policy at wix.com/about/privacy for details on their data practices.

3. How We Collect Information

We collect information through the following means:

Contact and booking forms on our website
Email correspondence and direct communications
Phone and text message communications
Cookies and similar tracking technologies (see Section 8)
Third-party platforms, including our booking system and social media pages
In-person interactions for notary and ceremony services

4. Why We Collect Your Information

We use the personal information we collect for the following purposes:

4.1 To Provide Our Services

Officiate, plan, and personalize wedding ceremonies, vow renewals, and other ceremonial services
Perform notarization services as a licensed Texas notary
Complete certified English / Spanish document translation services
Process and fulfill your bookings and appointments

4.2 To Communicate With You

Respond to your inquiries, questions, and service requests
Send appointment confirmations, reminders, and follow-ups
Provide you with ceremony drafts, vow templates, and coordination documents

4.3 To Improve Our Website and Services

Analyze how visitors use our website to improve content and functionality
Monitor the performance and security of our website

4.4 To Comply With Legal Obligations

Maintain notary records as required by Texas law
Comply with applicable privacy, tax, and business regulations
Respond to lawful requests from governmental or regulatory authorities

4.5 Marketing and Outreach (Where You Have Consented)

Share updates about our services, promotions, or wedding-related content
You may opt out of marketing communications at any time by contacting us at francosignature@gmail.com

5. Legal Basis for Processing Your Information

We process your personal information on the following legal grounds:

Performance of a contract: to deliver the services you have requested or booked
Legal obligation: to comply with Texas notary laws and other applicable regulations
Legitimate interests: to operate, improve, and secure our Website and services
Consent: for marketing communications, where you have opted in

For Texas residents, please see Section 9 for your specific rights under the Texas Data Privacy and Security Act (TDPSA).

6. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Third-Party Services We Use:

• Wix.com: Website hosting, booking, and form submissions (wix.com/about/privacy)

• Payment Processors: Square / Stripe / PayPal Secure payment processing

• Google Workspace / Gmail Business email communications

• Scheduling Tools: Calendly Appointment booking

• Instagram: Social media and marketing

Each third-party provider maintains its own privacy policy. We encourage you to review them.

7. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes described in this Privacy Policy
Comply with our legal obligations (Texas notary records must be retained for 4 years*
Resolve disputes and enforce our agreements

When data is no longer needed, we securely delete or anonymize it in accordance with applicable law. You may request earlier deletion, subject to our legal obligations (see Section 8).

8. Privacy Rights

If you are a Texas resident, you may have the following rights under the TDPSA:

• Right to Know: know whether we process your personal data

• Right to Access: access the personal data we hold about you

• Right to Correction: correct inaccurate personal data

• Right to Deletion: request deletion of your personal data

• Right to Data Portability: receive a copy of your data in a portable format

• Right to Opt Out: opt out of the sale of personal data, targeted advertising, or profiling that produces legal effects

Note: We do not sell personal data or use it for targeted advertising. To exercise your rights, contact us at: francosignature@gmail.com

How to Exercise Your Rights

To submit a privacy rights request, please email us at francosignature@gmail.com with the subject line 'Privacy Rights Request' and include:

Your full name and contact information
A description of the right you wish to exercise
Any relevant details to help us identify your information

We will respond to your request within 45 days as required by the TDPSA. If we need additional time (up to 45 additional days), we will notify you in writing. If we decline your request, we will provide you with a written explanation and information on how to appeal the decision. You may also contact the Texas Attorney General's office if you believe your rights have been violated.

9. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

Secure email communications
Password-protected access to client information
Use of reputable third-party platforms with industry-standard security protocols
Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. If you believe your data has been compromised, please get in touch with us immediately at francosignature@gmail.com.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will:

Revise the 'Effective Date' at the top of this policy
Post the updated policy on our Website
Notify you by email if the changes are material

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Website after updates constitutes acceptance of the revised policy.